This is an entry-level course providing the skills required to perform the daily duties of a Salesforce Administrator.

Even if you have never logged in to Salesforce before, this course will get you on track to becoming a Certified Salesforce Administrator.

With these skills, you will have the confidence to keep your Salesforce environment running smoothly.

Plenty of help and step-by-step instructions are included.

Nelson Mandela

Price: FREE

See what our students had to say

Juan is off and running in his new career:

25 Sept 2021

Lisa needed a deeper dive:

19 Aug 2021

Niccolo found our material helpful:

28 July 2021

Henry was impressed too:

29 July 2021

Prakash is now certified:

20 July 2021

Philip passed his admin exam:

5 June 2021

Chaitanya got certified and got a job!

5 May 2021

(of course we said yes to his request)

Michael passed his exam:

Hi Daryl, I just passed yesterday my ADM 201 Exam in Berlin! It was much easier than I thought, so I think I nailed it! Your site was a huge help to me and this was definitely the resource I spent the most time on. So a big Thank You goes to you! Thank You for making this available for free and being so generous and thank you for working with me on questions and topics. You were my only learning partner smile

Greg is now Certified:

Thank you so much for your awesome website. It was truly instrumental in my being able to pass the Admin exam today. For the last 6 weeks, I studied every night after work and on the weekends and was able to go into my exam with the confidence I needed to succeed. I can’t say thank you enough.

Michele at Verizon wrote:

CertifyCRM is truly an amazing site! This was the only tool that I used to study for my admin exam and passed the 1st time. I learned so much from CertifyCRM, and I'm now using this tool to study for my advanced admin exam. I know I'll do awesome with CertifyCRM by my side!

Richa via email said:

Hey thanks for the help, I passed my Salesforce Administrator exam. Hi, I was really struggling with my job as a Salesforce administrator, when one day my colleagues introduced me to I am so glad and fortunate to have found this website, which helped me thoroughly to gain knowledge about the CRM system and clear my exams, I had passed my exam in 2016 but I still revisit the website to keep my knowledge up to date. Thanks for all the help. Richa

What to Expect in the Course

Our course is arranged according to the official Exam Study Guide as published by Salesforce.

Each subject area in the official curriculum has a matching topic in our course. Each topic also has a percentage (%) alongside the name, indicating what percentage of the exam will contain questions about this topic. The higher the % the more important it is to master this topic. Our Administrator course has a total of fifteen (15) topics that match the official curriculum plus some bonus extras:

      • A Study Guide
      • Lightning Experience
      • Numerous Tutorials
      • All the Relevant Trailhead content
      • Videos
      • Salesforce References
      • An Assessment Project
      • Exam Preparation

About your instructor

Your course instructor Daryl Moon (BComp Sci, Dip Ed) is a qualified teacher with over 30 years of experience in the IT industry. His experience covers a diverse range of projects in the government and education sectors. With five Salesforce (5) certifications, two (2) accreditations and over 800 Trailhead badges, he knows what it takes to master the skills required to pass the official exams.

Daryl is a Salesforce Consultant in Brisbane, Australia; author of all our courses; facilitator for Salesforce Administration courses with the University of Canberra; guest blogger at Salesforce Ben; blogger at and blogger at KeyNode Solutions.

Price: FREE

A Broad Range of Resources

We provide a wide range of resources including 3rd party references, links to official Salesforce Help & Support documentation, links to Trailhead resources, developer documentation, blogs, videos and anything we can find that will help explain the content. We also try to provide a wide variety of media to suit different learning styles. (online manuals, tutorials, videos, etc).

Our Study Guide helps you stay on track

Follow our 12-week study guide to keep your study on track or study at your own pace. There is no rush, the course does not expire so you can go as quick or as slow as you desire. Some students have completed the course in just a couple of weeks!

A mix of Classic and Lightning

Not everyone has moved to Salesforce Lightning yet and not everything you need to do as an admin is available in Lightning yet so we provide a mix of both interfaces.

We show you how to do it in Classic

And in Lightning Experience too

A Real-Life Project

Our assessment project is the tool we use to help you get exam ready. Gone are the days of going over and over practice exam questions, trying to remember all those answers and hoping to strike it lucky when you sit the official exam.

At, we have taken a different approach.

We provide a practical project where we challenge you to prove your skills with a real-life project where you actually build a complete App from start to finish. Along the way are short five (5) question quizzes to test your progress. Just like the real world, you have a demanding client who wants more and more features added as the project progresses.

We have kept a close eye on the objectives from the official exam and made sure that we cover all of the knowledge and skills required to make sure you are fully prepared for the official exam.

Easy to Study

The project is broken down into stages or “days” so you can work on it one step at a time. For example, on Day 1 we create a new Salesforce Org where you will start setting things up according to your client’s specifications.

Frequently Asked Questions

Q: How long can I study the online content?
A: All enrolments are for lifetime access, study as long as you like.

Q: I'm a new Salesforce Administrator, which course should I do first?
A: We recommend you start with the Administrator, then study App Builder and finally the Advanced Admin. These three are the recommended certifications for an Administrator and they follow a logical sequence. Once you finish those three, we recommend our Sales Cloud Consultant course.

Q. How much do the exams cost?
A. Each one of the official Salesforce exams cost US$200, you can do them online or in-person at an approved test centre.

Price: FREE

Last modified: Saturday, 25 September 2021, 6:23 AM