This is an entry-level course providing the skills required to perform the daily duties of a Salesforce Administrator. Even if you have never logged in to Salesforce before, this course will get you on track to becoming a Certified Salesforce Administrator. With these skills, you will have the confidence to keep your Salesforce environment running smoothly. Plenty of help and step-by-step instructions are included. |
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Price: FREE |
See what our students had to sayJuan is off and running in his new career:25 Sept 2021 Lisa needed a deeper dive:19 Aug 2021
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What to Expect in the CourseOur course is arranged according to the official Exam Study Guide as published by Salesforce. Each subject area in the official curriculum has a matching topic in our course. Each topic also has a percentage (%) alongside the name, indicating what percentage of the exam will contain questions about this topic. The higher the % the more important it is to master this topic. Our Administrator course has a total of fifteen (15) topics that match the official curriculum plus some bonus extras:
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About your instructor |
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Your course instructor Daryl Moon (BComp Sci, Dip Ed) is a qualified teacher with over 30 years of experience in the IT industry. His experience covers a diverse range of projects in the government and education sectors. With five Salesforce (5) certifications, two (2) accreditations and over 800 Trailhead badges, he knows what it takes to master the skills required to pass the official exams. Daryl is a Salesforce Consultant in Brisbane, Australia; author of all our courses; facilitator for Salesforce Administration courses with the University of Canberra; guest blogger at Salesforce Ben; blogger at CertifyCRM.com and blogger at KeyNode Solutions. |
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Price: FREE |
A Broad Range of ResourcesWe provide a wide range of resources including 3rd party references, links to official Salesforce Help & Support documentation, links to Trailhead resources, developer documentation, blogs, videos and anything we can find that will help explain the content. We also try to provide a wide variety of media to suit different learning styles. (online manuals, tutorials, videos, etc). |
Our Study Guide helps you stay on trackFollow our 12-week study guide to keep your study on track or study at your own pace. There is no rush, the course does not expire so you can go as quick or as slow as you desire. Some students have completed the course in just a couple of weeks! |
A mix of Classic and LightningNot everyone has moved to Salesforce Lightning yet and not everything you need to do as an admin is available in Lightning yet so we provide a mix of both interfaces. |
We show you how to do it in Classic |
And in Lightning Experience too |
A Real-Life ProjectOur assessment project is the tool we use to help you get exam ready. Gone are the days of going over and over practice exam questions, trying to remember all those answers and hoping to strike it lucky when you sit the official exam.At CertifyCRM.com, we have taken a different approach. We provide a practical project where we challenge you to prove your skills with a real-life project where you actually build a complete App from start to finish. Along the way are short five (5) question quizzes to test your progress. Just like the real world, you have a demanding client who wants more and more features added as the project progresses. We have kept a close eye on the objectives from the official exam and made sure that we cover all of the knowledge and skills required to make sure you are fully prepared for the official exam. Easy to StudyThe project is broken down into stages or “days” so you can work on it one step at a time. For example, on Day 1 we create a new Salesforce Org where you will start setting things up according to your client’s specifications. |
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Price: FREE |